Mk77 Privacy Policy — Your data is safe with us

1 Introduction

Mk77 is a trusted online gaming platform in Bangladesh. We believe protecting each user's personal information is a core responsibility. mk77's Privacy Policy is built around that commitment — so you clearly understand what data we collect, why we collect it, and how it is used and stored.

By using the mk77 platform, you agree to this Privacy Policy. If you disagree with any part of it, please contact our support team before continuing to use the platform.

This Privacy Policy applies solely to the mk77 platform. Our services include casino, fish games, betting, bingo, and other gaming categories. The same Privacy Policy governs data collection across all sections.

2 What Data We Collect

We collect various types of information when you register and use the mk77 platform. This information is used to provide you with a better experience.

2.1 Personal Information

• Full Name (as per National ID)
• Mobile Number (for Mobile Banking / Nagad / Rocket verification)
• Date of Birth (for age verification)
• Email address (if provided)
• Payment Information (transaction history)

2.2 Automatically Collected Information

• IP Address & Device Information
• Browser Type & Version
• Platform Access Time & Session Duration
• Information on which pages were visited
• Cookies & Tracking Tokens

3 Why We Collect Data

Mk77 only collects data for specific and legitimate purposes. There is a defined reason behind every piece of information we collect.

• Account Management: To create, manage, and secure your mk77 account.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Identity Verification (KYC): For fraud prevention and age verification.
• Service Improvement: Analyzing usage patterns to improve your gaming experience.
• Customer Service: To assist our support team in resolving issues.
• Legal Obligations: To comply with applicable laws and regulations.
• Bonuses & Promotions: To send you relevant offers (with your consent only).

4 How We Store Your Information

Mk77 stores your data on secured servers. All information is encrypted using AES-256. Firewalls and multi-layer security measures are in place to prevent unauthorized access.

4.1 Data Retention Period

Your data is retained while your account is active. After account closure, certain information may be kept for up to 5 years for legal compliance purposes.

4.2 Data Deletion

If you wish to have your data deleted, you can submit a request to our support team. Where there is no legal obligation to retain it, your data will be deleted within 30 days of the request.

5 Who We Share Your Information With

Mk77 never sells your personal data. However, in limited circumstances, information may be shared with specific parties:

5.1 Payment Processors

Only the information necessary to process transactions is shared with mobile banking platforms such as Mobile Banking, Nagad, and Rocket.

5.2 Legal Requirements

Providing information may be legally required under a valid court order or directive from a government authority. In such cases, mk77 complies with applicable law.

5.3 Never Shared

• With marketing agencies or third-party advertisers
• With Social Media Platforms
• With other gaming platforms
• With data brokers or research organizations

6 Cookie Policy

Mk77 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

6.2 Disabling Cookies

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your Rights

Under mk77's Privacy Policy, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: Right to request correction of inaccurate information.
• Right to Erasure: Request to delete data where there is no legal obligation to retain it.
• Right to Restrict Processing: Right to object to specific data processing activities.
• Right to Data Portability: The right to receive a copy of your data.
• Right to Withdraw Consent: Right to opt out of marketing communications at any time.

8 Minor's Privacy

Mk77 is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

If we become aware that we hold personal data belonging to a minor, that data will be deleted immediately and the associated account will be closed.

9 Security Measures

Mk77 protects your data with industry-standard security measures. Our security framework is regularly reviewed by independent third-party auditors.

• SSL/TLS Encryption: All data transmissions are encrypted.
• AES-256 Storage Encryption: All data stored on our servers is fully encrypted.
• Multi-Factor Authentication: An extra layer of security for your account.
• Firewall Protection: Advanced firewall protection against unauthorized access.
• Regular Security Audits: Regular testing to identify vulnerabilities.
• Data Backup: Regular backups ensure your data is never lost.

10 Policy Changes

Mk77 reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the page.

Continued use of mk77 after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: [email protected]
• Support Hours: 24 Hours, 7 Days
• Response Time: Usually within 14 business days

Your privacy matters to us. We review every request carefully and aim to resolve it promptly.